Thank you for choosing Hatari. We are committed to providing high-quality products and reliable after-sales service.

General warranty information is provided on the product card included inside the packaging.
For full details on warranty coverage, conditions, and exclusions, please refer to the Warranty Terms & Conditions below.

We recommend keeping your purchase receipt or order confirmation for future reference in case warranty service is required.

Warranty Terms & Conditions

1. Motor Warranty Period

Hatari provides a 1–3 year motor warranty depending on the product model, counted from the purchase date shown on the receipt or order confirmation.

2. Warranty Coverage

This warranty covers manufacturing defects in materials or workmanship under normal use.

3. Warranty Exclusions

The warranty does not cover:

• Damage caused by external factors such as accidents, fire, flooding, lightning, or natural disasters
• Damage resulting from incorrect use, improper installation, lack of maintenance, or use beyond normal conditions
• Products that have been repaired, modified, or disassembled by non-authorized technicians
• Damage caused by insects, animals, or foreign objects entering the fan
• Normal wear-and-tear parts or cosmetic damages (scratches, discoloration)

4. Warranty Service Area

Warranty is applicable within Thailand only.

5. Out-of-Warranty Service

After the warranty period ends, customers are responsible for service fees and replacement parts based on Hatari’s standard service rates.